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In an effort to further assist the foreign tourists who favor our destination season after season, the Puerto Vallarta municipality has opened the Oficina Municipal de Atención y Asistencia al Turista y Residente Extranjero (OAATRE), or Municipal Office to Attend and Assist Foreign Tourists and Residents. The office is conveniently located at Plaza Lázaro Cárdenas, in colonia Emiliano Zapata, and is staffed by specially trained, French- and English-speaking staff.

Puerto Vallarta Mayor Ramón Guerrero was present at the opening ceremony, along with US and Canadian Consular Agents Kelly Trainor and Lyne Benoit, respectively. “What matters the most,” Guerrero commented, “is that we want foreign visitors to know that, when they visit Puerto Vallarta, they will have access to a support system that includes professional staff, ready and eager to ensure that their time spent here is truly spectacular.”

The office is open 24-7. Should you need to reach the OAATRE by telephone, you can dial (322) 222-2224.